Effective: August 10, 2026
Last updated: August 10, 2026
IMPORTANT DISPUTE NOTICE: SECTION 17 REQUIRES MOST DISPUTES TO BE RESOLVED BY FINAL, BINDING, INDIVIDUAL ARBITRATION LEGALLY SEATED IN WEATHERFORD, OKLAHOMA. YOU AND VXBE WAIVE A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, EXCEPT WHERE APPLICABLE LAW DOES NOT ALLOW THAT WAIVER.
These Terms are an agreement between you and Logan Braden Hartsell, doing business as VXBE. They govern vxbe.space, the VXBE desktop application, Buddy, and related services. By creating an account, purchasing service, accessing Buddy, or otherwise using VXBE, you expressly agree to these Terms, the Privacy Policy, and the Acceptable Use Policy.
“VXBE Parties” means Logan Braden Hartsell, VXBE, any present or future entity through which VXBE operates, and their respective affiliates, successors, assigns, officers, employees, contractors, agents, licensors, and service providers. The VXBE Parties are intended beneficiaries of the protections, disclaimers, indemnities, liability limits, and dispute provisions in these Terms.
1. Eligibility, accounts, and acceptance
You must be at least 18 years old, located in the United States, and legally able to enter this agreement. You must provide accurate account information and protect your account, devices, and sign-in methods. You are responsible for instructions submitted and activity performed through your account, except to the extent directly caused by VXBE's violation of a nonwaivable legal duty.
Accounts are for one person unless VXBE expressly offers a plan that says otherwise. You may not sell, rent, share, sublicense, or transfer account access. If you use VXBE for another person or organization, you represent that you have authority to bind them, and “you” includes them.
Electronic acceptance, including selecting Create Account, beginning a paid purchase, or continuing to use VXBE after receiving notice of updated Terms, has the same effect as a handwritten signature to the extent permitted by law.
2. Buddy and the service
Buddy is an AI-based service that can converse, remember context, process files, use connected apps, schedule work, and perform requested actions within the capabilities available to your account. Features may be experimental, incomplete, changed, limited, suspended, or discontinued. VXBE decides how the service, models, providers, integrations, interfaces, limits, and capabilities are designed and operated.
AI can misunderstand instructions, generate inaccurate or unlawful material, omit important information, and produce unexpected actions or results. You are responsible for deciding whether an instruction is appropriate and for independently reviewing consequential outputs, recipients, amounts, dates, permissions, files, and actions before relying on them.
Buddy is not an emergency service and is not a substitute for a qualified medical, legal, financial, employment, safety, or other professional. You must not use Buddy as the sole basis for a decision that could seriously affect a person's rights, health, safety, finances, employment, housing, education, or livelihood.
3. Your content and instructions
You keep ownership of content you submit and results created for you to the extent applicable law recognizes that ownership. You grant the VXBE Parties a worldwide, nonexclusive, royalty-free license to host, reproduce, transmit, transform, adapt, display to you, and otherwise process your content only as reasonably needed to provide, secure, operate, support, enforce, and improve VXBE as described in the Privacy Policy. This license lasts for as long as the relevant purpose requires, including disclosed retention periods, and ends when the purpose and any lawful retention requirement end.
You represent and warrant that you have all rights, permissions, and lawful authority needed to submit content, connect accounts, give instructions, and request actions. You are responsible for the legality, accuracy, and consequences of your content and instructions.
If you provide ideas, suggestions, evaluations, or other feedback about VXBE that does not include private conversation content, you grant VXBE a perpetual, irrevocable, worldwide, royalty-free right to use, modify, commercialize, and incorporate that feedback without payment or attribution.
4. Your responsibilities
You are responsible for:
- your instructions, content, connected accounts, selected recipients, purchases, publications, and other requested actions;
- verifying that you are authorized to access and use every account, system, file, credential, or dataset involved;
- maintaining appropriate backups of information that you cannot afford to lose;
- complying with laws, contracts, professional duties, platform rules, and third-party rights that apply to you; and
- paying valid charges, taxes, and amounts associated with your account.
VXBE may provide warnings, confirmations, safeguards, previews, or recovery tools, but those measures do not transfer your responsibilities to any VXBE Party and do not create a duty to detect every mistake, risk, unlawful instruction, or unauthorized use.
5. Connected apps, outside services, and actions
When you connect an outside service or ask Buddy to act, you authorize the VXBE Parties to access, use, and transmit the information reasonably needed to perform, verify, support, or secure that request. You remain responsible for your relationship with the outside service and for complying with its terms.
Outside services can change, fail, revoke access, return incorrect information, retain data, or take actions outside VXBE's control. The VXBE Parties are not responsible for an outside service's independent conduct, terms, availability, security, content, charges, or results.
VXBE may refuse, stop, reverse when technically possible, or decline to retry an action when VXBE reasonably believes it is unlawful, unauthorized, unsafe, fraudulent, destructive, inconsistent with your apparent intent, prohibited by a provider, or likely to expose a VXBE Party to material risk.
6. Membership, credits, charges, and refunds
The checkout displayed before purchase controls the price, billing period, included service, renewal terms, and applicable taxes. Subscriptions renew until canceled. Unless checkout states otherwise, cancellation takes effect at the end of the paid billing period and does not create a refund for time already used.
Except where applicable law requires otherwise or VXBE expressly agrees in writing, charges are final and nonrefundable. If VXBE determines that it materially failed to provide paid service, VXBE may choose the appropriate remedy, including reperformance, service credit, an extension, or a refund of the affected unused portion. That remedy is your exclusive contractual remedy for the affected paid service unless applicable law requires more.
Usage credits and allowances are limited licenses to consume service. They are not money, bank deposits, securities, stored value, or property; are not transferable; may be subject to expiration or account conditions disclosed when issued; and have no cash value except where law requires otherwise.
You authorize VXBE and its payment providers to charge the payment method associated with your purchase. A knowingly false, abusive, or unauthorized chargeback is a material breach. You remain responsible for valid unpaid amounts and reasonable collection costs to the extent permitted by law.
VXBE may change future prices, plans, credits, and included service with notice required by law. A future change does not retroactively alter a completed purchase.
7. Acceptable use, investigation, and enforcement
You must follow the Acceptable Use Policy. VXBE may investigate suspected misuse and may stop an action, restrict a capability, rate limit traffic, revoke a session, require account recovery, preserve relevant evidence, suspend an account, or terminate service when VXBE reasonably determines that doing so is appropriate to protect a person, a VXBE Party, a provider, the service, or the public.
VXBE may act without advance notice when delay could increase security, fraud, legal, financial, operational, or safety risk. A semantic content-classifier label alone does not create a final account punishment, but direct technical evidence, user conduct, provider notices, payment evidence, or human-reviewed findings may support immediate action.
Where practical and safe, VXBE may provide a reason category and an opportunity to appeal. An appeal does not require VXBE to restore access while a material risk remains.
8. Suspension, termination, and deletion
You may stop using VXBE and may request account deletion through available controls. VXBE may suspend or terminate any account or service, with or without prior notice where legally permitted, for breach, nonpayment, chargeback abuse, suspected fraud, security risk, legal or provider requirements, discontinued service, or conduct that VXBE reasonably believes creates material risk.
VXBE is not liable for a good-faith suspension, restriction, refusal, or termination made under these Terms. Except where law requires otherwise, suspension or termination does not entitle you to a refund, credit, data recovery, or continued access. VXBE may, but is not obligated to, provide a limited export opportunity when doing so is technically available, safe, and lawful.
Deletion and retention follow the Privacy Policy. Certain billing, tax, fraud, security, dispute, legal-hold, backup, and deletion-tombstone records may remain after account deletion.
9. Changes, availability, and operating limits
VXBE may add, modify, replace, limit, suspend, or discontinue any feature, model, provider, integration, plan, price, usage policy, or part of the service. VXBE does not promise that a particular provider, model, integration, capability, output format, or stored item will remain available.
The service is provided without a service-level agreement unless VXBE signs a separate written agreement that expressly creates one. Maintenance, outages, data loss, provider failures, security events, and capacity constraints may occur. VXBE may impose or adjust reasonable technical, security, abuse, spending, or operating controls without liability.
For a material reduction of prepaid service during its current paid period, VXBE may choose to provide substitute functionality, a service credit, an extension, or a refund of the affected unused portion. That remedy is exclusive unless applicable law requires otherwise.
10. VXBE property and restrictions
The VXBE Parties and their licensors own the service, software, interfaces, designs, brand, documentation, models and routing configurations, internal prompts, policies, and other materials they provide, excluding your content. These Terms give you a limited, personal, revocable, nonexclusive, nontransferable right to use the service while your account is authorized.
Except where law gives you a right that cannot be waived, you may not copy, scrape, frame, resell, sublicense, reverse engineer, discover source code or internal prompts, circumvent protections, benchmark for publication without written permission, or use VXBE to build or train a competing product or model.
11. No confidential, fiduciary, or regulated relationship
Do not submit another person's confidential or regulated information without authority. Unless VXBE expressly agrees in a separate signed writing, VXBE is not acting as your lawyer, doctor, fiduciary, financial adviser, records custodian, business associate under HIPAA, or regulated professional service provider.
Your use of VXBE does not create a fiduciary, agency, partnership, joint-venture, employment, or confidential professional relationship. The Privacy Policy, rather than an implied professional duty, defines how VXBE handles account content.
12. Third-party materials and providers
VXBE depends on infrastructure, model providers, payment processors, identity providers, connected apps, websites, and other services it does not control. The VXBE Parties do not endorse and are not responsible for third-party outputs, availability, security, promises, policies, legality, accuracy, or independent conduct.
Nothing in this section eliminates VXBE's nonwaivable legal duties or the commitments VXBE expressly makes in the Privacy Policy.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VXBE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” THE VXBE PARTIES DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, QUIET ENJOYMENT, DATA PRESERVATION, AND RESULTS.
THE VXBE PARTIES DO NOT WARRANT THAT THE SERVICE, CONTENT, OUTPUTS, ACTIONS, MEMORY, FILES, PROVIDERS, OR CONNECTED APPS WILL BE ACCURATE, COMPLETE, LEGAL, SAFE, SECURE, AVAILABLE, UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR YOUR PURPOSE. YOU ASSUME THE RISKS OF USING AI-GENERATED OUTPUTS AND OF AUTHORIZING ACTIONS THROUGH THE SERVICE.
No oral statement, support response, demonstration, roadmap, or informal communication creates a warranty unless it is included in a separate writing signed by VXBE that expressly modifies these Terms.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE VXBE PARTIES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, OR DATA; COSTS OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM THIRD-PARTY SERVICES, AI OUTPUTS, USER INSTRUCTIONS, CONNECTED-ACCOUNT ACTIONS, UNAUTHORIZED ACCOUNT USE, SERVICE CHANGES, SUSPENSION, OR TERMINATION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE MAXIMUM AGGREGATE AMOUNT THE VXBE PARTIES WILL PAY OR OTHERWISE BE LIABLE FOR ACROSS ALL CLAIMS ARISING OUT OF OR RELATING TO VXBE WILL NOT EXCEED THE GREATER OF (A) US $200 OR (B) THE TOTAL AMOUNT YOU ACTUALLY PAID VXBE DURING THE SIX MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE FIRST CLAIM.
A different liability cap applies only if you and VXBE expressly agree to that cap in a separate written contract signed by both you and VXBE, or if applicable law does not permit the default cap above. A checkout, support message, invoice, product description, or informal communication does not change this cap.
The exclusions and limit apply regardless of the legal theory, whether a remedy fails of its essential purpose, and whether a VXBE Party was advised that damages were possible. They apply collectively to all claims and all VXBE Parties, not separately to each claim or party.
Nothing in these Terms excludes or limits liability that applicable law does not allow to be excluded or limited. Where a jurisdiction does not permit a particular exclusion, that exclusion applies only to the maximum extent permitted.
15. Your indemnification and reimbursement obligations
To the maximum extent permitted by law, you will defend, indemnify, and hold harmless the VXBE Parties from claims, demands, investigations, proceedings, losses, liabilities, judgments, settlements, penalties, damages, and reasonable attorneys' fees and other costs arising out of or relating to:
- your content, instructions, connected accounts, requested actions, publications, recipients, or use of results;
- your breach of these Terms or the Acceptable Use Policy;
- your violation of law, contract, professional duty, provider rule, or another person's rights;
- your fraud, misrepresentation, unauthorized access, chargeback abuse, or misuse of the service; or
- a dispute between you and another person or service arising from something you asked VXBE to do.
VXBE may control the defense and settlement of a covered matter with counsel of its choice. You must reasonably cooperate and may not settle a matter in a way that imposes liability, admission, restriction, or obligation on a VXBE Party without VXBE's written consent. You do not owe indemnification to the extent a final decision determines that the loss was directly caused by that VXBE Party's conduct for which indemnification cannot lawfully be required.
16. Time limit for claims
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO VXBE OR THESE TERMS MUST BE FORMALLY FILED WITHIN ONE YEAR AFTER THE CLAIM FIRST COULD HAVE BEEN FILED. OTHERWISE, THE CLAIM IS PERMANENTLY BARRED. This period is tolled during the mandatory informal-resolution period below. A longer nonwaivable limitations period controls where applicable law requires it.
17. Binding individual arbitration and Weatherford forum
17.1 Agreement and rights being waived
Except for the narrow exceptions below, you and VXBE agree that every dispute will be resolved by final and binding individual arbitration, not by a judge or jury. Arbitration uses a neutral arbitrator, permits more limited discovery than court, and is subject to very limited judicial review.
YOU AND VXBE KNOWINGLY WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO BRING, JOIN, PARTICIPATE IN, OR RECEIVE RELIEF THROUGH A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, OR REPRESENTATIVE COURT OR ARBITRATION PROCEEDING, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
17.2 Disputes covered
This arbitration agreement is intended to be interpreted broadly. It covers every past, present, or future dispute, claim, or controversy between you and any VXBE Party arising out of or relating to VXBE, Buddy, these Terms, the Privacy Policy, the Acceptable Use Policy, your account, content, purchases, communications, providers, actions, suspension, termination, or the relationship between the parties. It includes claims based on contract, tort, statute, fraud, misrepresentation, privacy, consumer protection, equity, or any other legal theory.
The Federal Arbitration Act governs this arbitration agreement and its enforcement. The Oklahoma Uniform Arbitration Act applies only to the extent it is not preempted or inconsistent with the Federal Arbitration Act.
17.3 Required informal notice
Before filing arbitration, the claimant must send an individualized written Notice of Dispute to privacy@vxbe.space. The notice must include the claimant's name and account email, a description of the facts and legal basis, the specific relief requested, and enough information to evaluate the claim. VXBE will send its notice to the email associated with your account.
The parties must then make a good-faith effort to resolve the dispute for 45 days. A claimant may file after that period ends or after the other party states in writing that resolution is not possible. Completing this process is a condition precedent to arbitration, and applicable filing deadlines are tolled during it.
17.4 Selecting the arbitrator and governing procedure
There will be one neutral arbitrator. After the informal-resolution period ends, the claimant may begin arbitration by sending the other party a written arbitration demand that identifies the claim and requested relief. The parties will then have 15 days to agree on a neutral arbitrator.
If the parties do not agree within 15 days, the agreed selection method fails, or the selected arbitrator cannot or will not serve, either party may ask the appropriate Oklahoma state court serving Custer County to appoint a neutral arbitrator under Section 5 of the Federal Arbitration Act and 12 O.S. § 1862. The choice or appointment of a particular arbitrator is an ancillary logistical matter, is not integral to this agreement, and will not invalidate or delay arbitration beyond the time reasonably needed to obtain an appointment. A court-appointed arbitrator has the same authority as an arbitrator selected by agreement.
The arbitration will be governed by the Federal Arbitration Act, the applicable provisions of the Oklahoma Uniform Arbitration Act, this Section 17, and reasonable procedures established by the arbitrator. The process must provide each party reasonable notice and a fair opportunity to present relevant evidence and arguments. The arbitrator may award only the individual relief supported by the individual claim and may not preside over a class or representative proceeding. The award will be written, final, and binding and may be entered as a judgment in a court with jurisdiction.
17.5 Weatherford, Oklahoma seat and hearing location
The exclusive legal seat and agreed place of arbitration is Weatherford, Oklahoma, in Custer County. A documents-only, telephone, or video proceeding is legally deemed to occur in Weatherford, Oklahoma, regardless of where a participant connects.
Any in-person hearing will occur in Weatherford, Oklahoma, unless VXBE agrees otherwise or the arbitrator or applicable law requires another reasonably convenient location. A required change to the physical hearing location does not change the agreed Oklahoma governing law or the legal seat to the extent the law permits the Weatherford seat to remain effective.
17.6 Fees, expenses, and VXBE cost recovery
Each party is responsible for its own attorneys' fees, expert fees, witness costs, travel, and other expenses unless these Terms, applicable law, or the arbitrator's award provides otherwise. The parties will initially share the arbitrator's reasonable compensation equally, except that a consumer will not be required to pay more toward arbitrator compensation than the amount the consumer would pay to file a comparable action in an Oklahoma state court. VXBE will advance any additional arbitrator compensation required to conduct the proceeding. The arbitrator may allocate or require reimbursement of fees and costs in the final award to the fullest extent permitted by applicable law.
If a dispute arises from your breach, unlawful use, fraud, infringement, misappropriation, unauthorized access, chargeback abuse, or other conduct covered by Section 15, you remain responsible for reimbursing the VXBE Parties' reasonable attorneys' fees, investigation expenses, collection costs, expert fees, and other non-administrative costs. The arbitrator may award those amounts to the fullest extent permitted by law and may reduce or deny them when the arbitrator determines that the requested amount is unsupported, prohibited, or inequitable.
The arbitrator may also award fees or costs to either party when a statute requires it or when a claim or defense was brought in bad faith, for harassment, or was patently frivolous. This section does not eliminate a consumer's nonwaivable right to recover attorneys' fees under applicable law.
17.7 Procedure and relief
The arbitration should proceed by documents, telephone, or video unless an in-person hearing is reasonably necessary. Discovery will be limited to what the arbitrator determines is reasonably necessary for the individual claim. The arbitrator must apply these Terms and may award any individual remedy available under applicable law that cannot validly be limited by contract.
Unless law requires otherwise, the parties and arbitrator must keep nonpublic arbitration filings, evidence, and proceedings confidential, except as reasonably needed to prepare or conduct the case, enforce an award, obtain professional advice, satisfy a legal duty, or protect a legal right.
17.8 Arbitrability and delegation
Except for questions about whether the parties formed an agreement to arbitrate and the enforceability of the class-action waiver, the arbitrator has exclusive authority to decide disputes about the interpretation, scope, applicability, enforceability, or formation of this Section 17, including whether a claim is arbitrable. A court decides whether the class-action waiver is enforceable.
17.9 Individual proceedings only
Claims may be brought only on an individual basis. The arbitrator may not combine claims, coordinate proceedings, or award relief for anyone other than the individual claimant without the written agreement of every affected party.
If a final decision determines that the prohibition on class or representative relief is unenforceable for a particular claim or requested remedy, only that claim or remedy will proceed in court after all arbitrable individual issues are resolved. The remainder of this arbitration agreement stays effective.
17.10 Narrow exceptions
Either party may bring an individual claim that qualifies in a small-claims court with lawful jurisdiction. If you bring a small-claims action against a VXBE Party, venue must be in Custer County, Oklahoma, unless nonwaivable law permits or requires another location.
Either party may seek temporary or emergency injunctive relief in court to prevent imminent unauthorized access, misuse of credentials, infringement, misappropriation, data compromise, or irreparable harm while arbitration is pending. A request for that limited relief does not waive arbitration of the underlying dispute.
This arbitration agreement does not apply to a claim that federal law expressly permits a person to elect out of predispute arbitration or that applicable law otherwise prohibits from arbitration.
17.11 Courts for arbitration support and nonarbitrable matters
To the maximum extent permitted by law, the exclusive venue for any court proceeding to compel arbitration, appoint an arbitrator, obtain temporary relief, confirm or vacate an award, or hear a nonarbitrable dispute is the appropriate Oklahoma state court serving Custer County or the United States District Court for the Western District of Oklahoma. You and the VXBE Parties consent to personal jurisdiction there and waive objections based on venue or inconvenient forum.
17.12 Jury-trial waiver
For any dispute that lawfully proceeds in court, YOU AND VXBE WAIVE TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
17.13 Severability
If any part of this Section 17 is unenforceable, it will be enforced to the maximum extent permitted and severed only as necessary. The remaining provisions remain effective. VXBE may waive or narrow a procedural protection that would otherwise prevent a lawful individual arbitration from proceeding, without waiving the rest of this Section.
18. Oklahoma law
The Federal Arbitration Act governs Section 17. Oklahoma law governs these Terms and all other disputes, without regard to conflict-of-law principles, except to the extent nonwaivable law requires otherwise.
19. Force majeure
No VXBE Party is liable for delay, interruption, failure, or loss caused by events beyond its reasonable control, including provider failures, internet or utility outages, cyberattacks, labor disputes, government actions, natural disasters, epidemics, war, civil unrest, supply shortages, or failures of outside infrastructure.
20. Changes to these Terms
VXBE may update these Terms. Material changes will receive reasonable notice through the service, website, or account email and will take effect on the stated date. Continued use after the effective date constitutes acceptance where permitted by law. If you do not agree, your remedy is to stop using VXBE and cancel before the updated Terms take effect.
Changes to Section 17 apply prospectively and do not alter an arbitration already filed unless the parties agree. VXBE will require renewed affirmative acceptance for a material dispute-term change.
21. Notices and contact
VXBE may provide notices through the service, the website, or the email associated with your account. You are responsible for keeping that email current. Notices to VXBE must be sent to privacy@vxbe.space unless these Terms specify another method.
22. General terms
These Terms and the policies they incorporate are the entire agreement about the service unless you and VXBE sign a separate agreement that expressly modifies them. If a provision is unenforceable, it will be enforced to the maximum extent permitted and the remainder stays effective. A failure to enforce a provision is not a waiver.
You may not assign these Terms without VXBE's written consent. VXBE may assign them, in whole or in part, to an affiliate, successor, financing party, purchaser, or entity through which the business operates. The VXBE Parties may enforce provisions that protect them.
Headings are for convenience only. “Including” means “including without limitation.” These Terms do not create rights for anyone other than you and the VXBE Parties. Sections that by their nature should survive will survive, including ownership, payment, evidence preservation, disclaimers, liability limits, indemnification, claim deadlines, dispute resolution, and general terms.